089bd's Privacy Policy
This policy provides a complete explanation of how your personal information is collected on the 089bd platform, the purposes for which it is used, and how it is kept secure.
Introduction & Scope
089bd ("we", "our", or "platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on the personal privacy of our users ("you" or "member"). This privacy policy explains what information about you is collected while using the 089bd.lat website, how that information is processed, and under what circumstances it may be shared with third parties.
By using the 089bd website or its mobile version, you will be considered to have consented to the terms of this privacy policy. If you disagree with any part of this policy, you are advised to stop using the platform.
What Information We Collect
089bd collects different types of information from you in different situations. The main categories of information collected are described below.
Identity Information
During account registration and verification, your full name, date of birth, national ID number (where applicable), address, and phone number may be collected. This information is used to confirm your identity.
Contact Information
Your email address and mobile number are collected. This information is used for account-related notifications, security alerts, and support services.
Financial Information
Details of the payment methods used for deposits and withdrawals — such as bKash, Nagad, Rocket, Upay, or bank account details — are stored. 089bd does not store full payment card numbers or PIN codes.
Technical Information
IP address, browser type and version, operating system, device identity, and session duration are collected automatically. This information helps with security monitoring and fraud prevention.
Gaming Activity Information
Your betting history, win/loss records, preferred game categories, and session duration are automatically recorded by 089bd. This is used for responsible gaming monitoring and service quality improvement.
Communication Records
Records of your communications with our support team via live chat or email are stored. This helps improve service quality and resolve disputes.
How Information Is Collected
089bd collects your information in the following ways:
Information You Provide Directly
Information you provide yourself during account creation, identity verification, deposit or withdrawal requests, and when contacting the support team is collected directly.
Automatic Collection (Cookies and Similar Technologies)
Cookies and similar tracking technologies are used on the 089bd website. These are used for the following purposes:
- To keep your login session active
- To monitor website performance
- To remember user preferences and settings
- To assist with security and fraud detection
You can control Cookies by changing your browser settings, however this may affect some functionality of the website.
Information Received from Third Parties
Information about you may be received from identity verification agencies, payment processors (such as bKash, Nagad), or fraud prevention service providers. This information is used solely to ensure account security and compliance.
Purposes of Using Your Information
089bd uses your personal information only for specific and legitimate purposes. The main areas of use are listed below:
- Account Management: To create, manage, and secure your account.
- Payment Processing: To complete deposits (minimum ৳200) and withdrawals (minimum ৳800) and to maintain transaction records.
- Identity Verification: To verify age (21+) and confirm identity to prevent fraud and money laundering.
- Support Services: To provide prompt assistance via live chat or email ([email protected]) to resolve your questions or complaints.
- Service Improvement: To improve platform functionality, gaming experience, and user satisfaction.
- Responsible Gaming: To monitor playing patterns, identify signs of addiction, and provide support where needed.
- Security: To prevent unauthorized access, fraud, and account hacking.
- Relevant Communications: To keep you informed about account activity, security alerts, and important policy changes.
- Legal Compliance: To maintain records under applicable laws and regulations and to respond to lawful requests from authorities.
When Information Is Shared
089bd does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in certain circumstances:
Service Provider Partners
Only the necessary information is shared with third-party service providers involved in payment processing (bKash, Nagad, Rocket, Upay, bank transfers), identity verification, technical infrastructure, and fraud prevention. These partners are required to use information in accordance with our instructions.
Legal Obligations
If disclosure of information is required under a court order, a lawful request from a government authority, or applicable law, 089bd will be obligated to comply. Where possible, you will be notified in advance of such disclosure.
Security and Fraud Prevention
If disclosure is considered necessary to protect the security of the platform, protect other users, or defend our rights, relevant information may be shared with the relevant authorities.
Business Transfers
If any part of 089bd's business or assets is merged, acquired, or transferred, your information may form part of that transaction. You will be given advance notice in such cases.
Data Security Measures
089bd maintains industry-standard security measures to protect your information. Our technical and organizational safeguards are described below:
SSL Encryption
All data exchanged between your browser and our servers is secured through SSL/TLS encryption.
Access Control
Only authorized personnel can access your information. Every access is logged and monitored.
Password Protection
All passwords are stored using strong hashing algorithms. 089bd never stores your password in plain text.
Continuous Monitoring
Our security systems are monitored 24/7. Immediate action is taken when unusual activity is detected.
Regular Backups
Your information is regularly backed up in a secure, encrypted location so it can be recovered in the event of any technical issue.
Incident Response Plan
We have a clear response plan for any security breach, and affected users are notified promptly.
Data Retention Period
089bd retains your information only for as long as it is needed. The following factors are considered when determining the retention period:
Active Accounts
All necessary information is retained while your account is active. Payment and gaming records are kept for the full lifetime of the account.
After Account Closure
Even after an account is closed or deactivated, certain information may be retained for a defined period for legal obligations, tax records, or potential dispute resolution. Once that period ends, the information is securely deleted.
Marketing Communications
If you do not wish to receive marketing messages, you can contact us at any time to request this. This information will be deleted promptly after your request, but operational information will not be affected.
Your Rights and Controls
As a member of 089bd, you have the following rights over your own information:
Right to Access
You can request to see what information 089bd holds about you at any time. Send this request to our email ([email protected]).
Right to Correction
If any stored information about you is incorrect, you can request a correction. Information will be updated after you provide valid proof.
Right to Deletion
Beyond legal obligations, you can request that your personal information be deleted. However, this may result in your account being closed.
Right to Object to Processing
You can object at any time to the use of your information for marketing purposes. Action will be taken as soon as possible after your request is received.
Protection of Minors
089bd is a platform for individuals aged 21 or older only. We do not knowingly collect, store, or process the information of anyone under 21.
The registration process includes an age verification step. If we are informed or become aware that a person under 21 has created an account, that account will be immediately closed and all related information will be deleted.
If you believe a minor has gained access to the 089bd platform, please notify us at [email protected].
Policy Changes and Updates
089bd may review this privacy policy from time to time and make changes where necessary. If significant changes are made to the policy:
- The "Last Updated" date at the top of the policy will be changed.
- Registered members will be sent a notification by email.
- A notification may be shown at login.
Continuing to use the platform after the updated policy takes effect will be considered acceptance of the new policy. If you have any questions after a policy change, please contact our support team.
Have a question about privacy?
Our support team is available seven days a week, around the clock.
Contact us via live chat or email at [email protected].